Here is the thing almost no one tells you before you go looking: there is no MrQ app to download. Search the Apple App Store or Google Play for “MrQ” and you will not find an official native app, despite countless review sites publishing “App Store ratings” and tidy download steps. MrQ runs entirely as a Progressive Web App — a website you save to your home screen that then behaves like an app. Whether that is a dealbreaker or a non-issue depends on what you expected, so this review clears up the confusion first and then judges the mobile experience on what actually exists.
General Information
MrQ is a UK-facing online casino and bingo brand operated by Lindar Media Limited, a St Albans company that launched MrQ in 2018. It holds a genuine Great Britain licence: the UK Gambling Commission public register lists Lindar Media under account number 51250, operating licence 051250-R-328289-006. That is the number to trust — several affiliate pages quote a “licence 39264” that does not match the official register, a useful reminder to verify these details at the source.
On mobile, MrQ does not publish a native iOS or Android app. There is no App Store listing and no Google Play listing, and the brand’s own mobile pages describe the product as a Progressive Web App you add to your home screen. Because there is no native app, there is no authentic App Store or Google Play star rating to quote — the figures that circulate elsewhere cannot be traced to a real store page. The rating signal that can be verified is Trustpilot, where MrQ sits at around 4.0 out of 5 across roughly 15,000 reviews as checked in June 2026, rated “Great.” The complaint-focused platform PissedConsumer shows a far harsher 1.8 out of 5 from about 97 reviews — self-selecting, but worth knowing. As a PWA there is no download size or minimum OS version; you need a current Safari on iOS or Chrome on Android, and biometric sign-in via Face ID or fingerprint was added in September 2025.
Key Facts at a Glance
| Detail | Information |
| Licence | UK Gambling Commission — Lindar Media Limited, account 60629 |
| iOS app | No native App Store app — Progressive Web App only |
| Android app | No native Google Play app — Progressive Web App only |
| Browser app | Yes (add-to-home-screen PWA) |
| Verifiable rating | Trustpilot 4.0/5, ~15,000 reviews, checked June 2026 |
| Games on mobile | Full library, around 900–1,200+ titles |
| Live casino on mobile | Yes |
| Mobile-exclusive bonus | No (offer mirrors the desktop site) |
| Deposit via app | Yes |
| Withdrawal via app | Yes |
| Face ID / Touch ID | Yes (added September 2025) |
| Customer support via app | Yes — live chat, roughly 9am–9pm |
Download and Setup
On iPhone and iPad, you do not get MrQ from the App Store because no such app is published. Instead you open mrq.com in Safari, tap the Share icon, and choose “Add to Home Screen.” That places an MrQ icon that opens full-screen and stays logged in, which is as close to a native app as MrQ offers. Reviewers who tested the iOS experience note it was clearly designed with the larger iPad screen in mind, so on a phone you occasionally need to pinch and zoom to reach certain buttons or game controls.
On Android the picture is similar but carries one specific warning. MrQ has no Google Play app, and it does not distribute an official APK file either. Several third-party sites advertise an “MrQ APK download,” and you should treat these with real caution: installing an APK from an unofficial source means sideloading software that bypasses Google’s store checks and can expose your device to tampered or malicious files. The safe route is the same as on iOS — open mrq.com in Chrome and use the browser’s “Install app” prompt. Setup itself is straightforward: tap to register, enter your details, and verify your email or phone. Be ready for identity verification, because MrQ runs full KYC checks before your first withdrawal, and as the complaints below show, this is where the mobile experience most often stumbles.
Games and Casino Experience on Mobile
The mobile library is the same as the desktop one — there is no reduced phone catalogue, a direct benefit of the PWA approach, since you load the full site rather than a cut-down app build. Counts vary by source, but expect between 900 and 1,200-plus titles. Slots dominate, with bingo and Slingo as a genuine point of difference, alongside live casino, classic table games such as blackjack, roulette and baccarat, and a platform-wide MrQ jackpot. There is no sportsbook; this is a casino and bingo product. Providers include NetEnt, Microgaming, Pragmatic Play and Evolution for the live tables.
Performance on the PWA is generally reported as quick, with independent testing citing load times under two seconds after a 2025 optimisation, and full live-dealer games working well on both iOS and Android. The live casino streams cleanly on a stable connection, with the usual roulette and game-show variety. The honest caveat is the iPad-first layout on iPhone, an ergonomic annoyance rather than a performance fault. No specific game titles are widely documented as broken on mobile, unsurprising given the app and the desktop site are effectively the same site.
Deposits and Withdrawals on the App
Payment options on mobile match the desktop site exactly, and the list is deliberately short: Visa and Mastercard debit cards, PayPal, Pay by Mobile, and instant bank transfer, with a low £10 minimum throughout. There is no Skrill, Neteller or cryptocurrency — a real limitation if you rely on e-wallets, which MrQ frames as a trade-off for speed and fraud control.
Withdrawals are MrQ’s standout feature and work identically through the PWA. The brand promotes a Fast Withdrawal Guarantee, paying out within 60 seconds or crediting you £10 in compensation, and independent testers consistently report PayPal cashouts within a few hours and instant bank transfers in minutes. That is genuinely fast by UK standards. The crucial qualifier is that this speed only applies once your account is fully verified — the guarantee does nothing while KYC documents are still being reviewed, which is exactly the gap that frustrates the players quoted below.
Bonuses and Promotions for App Users
MrQ’s headline feature is that its bonuses carry no wagering requirements at all — any winnings from free spins are real cash you can withdraw immediately, with no rollover and no win caps. That is rare in the UK market and the single most player-friendly thing about the brand. The current first-deposit welcome offer is 100 free spins on Big Bass Splash: deposit £10 or more and the spins arrive automatically, each capped at 10p, with no wagering on anything you win and uncapped winnings paid straight to your real-money balance. The one catch is time — the spins expire 48 hours after they land, so use them promptly, and note the offer excludes customers in Northern Ireland. Spin counts and featured games do change between campaigns, so confirm the live terms at signup.
There is no mobile-exclusive promotion; the PWA offer mirrors the desktop site, which is consistent rather than generous. MrQ also has no traditional tiered loyalty or VIP programme, instead running rotating promotions and weekend deals open to all players on any device. Because the home-screen PWA supports push notifications, you may receive bonus alerts; these can be switched off in your phone’s notification settings for the MrQ icon.
Pros & Cons
Pros:
- No-wagering bonuses are the real draw — free-spin winnings are withdrawable cash with no rollover, which almost no UK rival matches.
- Fast withdrawals are backed by a 60-second guarantee or £10 compensation, and testers confirm payouts often arrive within hours once verified.
- The PWA delivers the full game library, so nothing is cut from the mobile experience versus desktop.
- A genuine UK Gambling Commission licence (Lindar Media, account 51250) means real regulatory protection and safer-gambling tools.
Cons:
- There is no native iOS or Android app, so store users searching for one come up empty and may be lured to unofficial APK sites.
- Verification and withdrawal-hold complaints are a recurring, documented pattern, with winnings reportedly held for days or weeks.
- Customer support is limited to roughly 9am–9pm and routes through an AI assistant first, with some users reporting waits over two hours.
- The payment list is narrow — no e-wallets beyond PayPal and no crypto — and the iOS layout forces pinch-and-zoom on some phone screens.
Our Verdict
MrQ is a legitimate, well-run UK casino whose mobile product is good despite — not because of — the lack of a real app, and the single strongest reason to use it is the pairing of no-wagering bonuses with genuinely fast, guaranteed withdrawals that almost no competitor matches. The biggest weakness is verification: documented KYC and withdrawal-hold complaints are frequent and connected to a 2023 UKGC settlement over the operator’s earlier safer-gambling and anti-money-laundering failings, so delays before your first cashout are a realistic prospect. Use MrQ through the official PWA at mrq.com — add it to your home screen, never sideload a third-party “MrQ APK” — and complete identity verification immediately so the fast-withdrawal promise actually works for you. If you cannot tolerate verification friction or need e-wallet and crypto banking, look elsewhere; for everyone else, the no-wagering policy earns it a place on your home screen.

